CanWIT BC: Change Management – Leading and managing through change

Date:January 23, 2013 to January 23, 2013

Time: 07:30 to 09:00
Ticket Cost: $15 for members, $20 for non-members
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Change Management – Leading and managing through change

Come and hear about how employees at Coast Capital Savings are being engaged through significant organizational changes that affect the customer & employee experience. Having implemented a major change initiative with the mission to evolve employee and client experience, Jay Ann will bring concepts to life through this experience and HR perspective. Whether you are leading the charge or trying to navigate a new landscape, Jay-Ann’s knowledge and background can provide you with insights to guide you within your own organization and your own career journey.

Guest Speaker: Jay-Ann Fordy, Chief Human Resources Officer, Coast Capital Savings Credit Union

Speaker Bio:

Jay-Ann provides strategic leadership to Human Resources and Corporate Learning to ensure Coast Capital Savings employees are engaged and delivering the customer experience through the How can we help you?® brand. She has a BA from McMaster University and a post graduate diploma in human resources from Humber College. Jay-Ann is also a Certified Human Resources Professional (CHRP) and has held senior management positions in crown, private and municipal corporations.

Wednesday, January 23, 2013

7:30 a.m. – 9:00 a.m.

CN Strategy Room (2800)
Beedie School of Business, SFU
500 Granville Street
Vancouver, B.C.

$15 (Members)
$20 (Non-Members)

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